“Quality in a service or product is not what you put into it, it is what the client or customer gets out of it”
From large global corporations, SMEs, start-ups and spin-out companies, we work with a range of clients across a variety of sectors throughout the UK, Europe and worldwide.
We strive to achieve consistently high quality, down-to-earth personal service focussed on real commercial solutions. We invest in recruiting and retaining the very best people to guarantee high standards across the firm, ensuring you receive the very best advice on your intellectual property.
Systems and processes
We have recently developed and implemented a new practice management system that is tailored not only to the needs of our firm, but also the needs of our clients. We have invested heavily in a product that adds value to our clients, with deliverables and reporting options available to meet specific requirements, enabling our staff to deliver exemplary client service.
Supported by a large team including formalities, renewals and accounts, our attorneys are able to focus on the technical needs of the client and provide the very best service.
All of our staff are provided with the necessary ongoing training and support, and the opportunity to build a career within the firm. This has resulted in high levels of staff retention, meaning our clients have continuity of support throughout their IP portfolios.
What others say – view testimonials